Send your requirements
First, send each part number with its quantity and equipment brand. Add the model when known. A clear photo of the nameplate or old part can help. Use our inquiry form, email or WhatsApp to start.
Purchasing guide
How to order spare parts from TOKOT.
This guide explains how to order spare parts in five steps. Start with the part number and quantity. Then confirm the item, quotation and delivery details before you approve the order.
Confirm the part
Next, check the product name, specification and supply type with our team. Confirm whether the item fits your equipment. Resolve any uncertain details before accepting the quote.
Review the quotation
Check the quoted items, quantities, currency and delivery destination. Review the estimated lead time as well. The proforma invoice records the commercial details for your approval.
Confirm payment and preparation
Follow the payment instructions and terms on the confirmed invoice. Ask about anything that is unclear before paying. Preparation or sourcing follows the arrangements agreed for your order.
Arrange shipment and receipt
Finally, confirm the packing and shipping method. Keep the shipment documents. When the goods arrive, compare them with your order. Contact TOKOT if you find a discrepancy.
Common questions
Questions about how to order spare parts.
I do not know the part number. What should I send?
Send the equipment brand, model and a clear nameplate photo. Add a photo of the old component and show where it is fitted. Tell us which details are uncertain so we can review the reference.
Does a catalogue listing confirm that a part is in stock?
No. A catalogue listing helps identify your request. It does not confirm live stock. Our team will confirm availability, supply type and lead time with your quotation.
Can I send a list of several parts?
Yes. Email the list with one part number and quantity per row. Include the equipment brand and delivery destination. You can also start the conversation through the website form.
Where can I check shipping and sales terms?
Review our Shipping & delivery and Terms & conditions pages. Confirm the arrangements for your particular order on the quotation and invoice.
Ready to send your parts list?
Send us the reference, quantity and machine details. We will help you take the next step.